Privacy Policy
This Privacy Policy explains how Midwest Diamond Buyers (“we,” “us,” or “our”) collects, uses, and shares information when you visit our website, contact us, or submit an evaluation request.
Information We Collect
- Contact information: name, email address, phone number, and preferred contact method you provide via forms.
- Item details: descriptions of jewelry, diamonds, watches, metals, photos (if you provide them), and related notes.
- Usage data: basic analytics such as pages visited, approximate location, device/browser info (if enabled on your site).
How We Use Information
- To review your submission and contact you to schedule an appointment.
- To provide valuations, offers, and customer support.
- To improve our website experience and services.
- To comply with legal obligations and prevent fraud.
Sharing of Information
We do not sell your personal information. We may share information only:
- With service providers that help run our website or communications (e.g., email, hosting), under confidentiality obligations.
- If required by law, regulation, legal process, or to protect rights and safety.
Cookies & Analytics
We may use cookies or similar technologies to operate the site and measure performance. You can control cookies through your browser settings. If you use third party analytics, their policies may also apply.
Data Retention
We retain information as needed to provide services, maintain business records, and meet legal requirements. If you request deletion, we will honor it unless retention is required by law.
Security
We use reasonable safeguards designed to protect your information. No method of transmission or storage is 100% secure.
Your Choices
- You may request access, correction, or deletion of your information by contacting us.
- You may opt out of marketing communications at any time (if applicable).
Children’s Privacy
Our services are not directed to children under 13, and we do not knowingly collect personal information from children.
Updates to This Policy
We may update this policy from time to time. Changes will be posted on this page with an updated effective date.
Contact Us
For privacy-related requests, contact us at:
Email: info@mwdiamondbuyers.com
Phone: 708 683-9833